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Terms & Conditions

Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within one week. If we are unable to despatch your order within 14 days (unless previously stated before purchase), we will contact you by e-mail with an estimated despatch date and conditions as to the nature of the delay. If the shipment of your order exceeds 14 days after receipt of funds – you will be entitled to a refund for your purchase if you decide to terminate the order.

Please note that Customers are responsible for any customs duties, taxes, or fees incurred upon import into their respective countries. This cost is not included in the shipping fee on our website and is a 3rd party cost for which the client is liable.

Prices and Tax

The price shown for the goods are inclusive of VAT but exclude postage and packing. The price you pay will include VAT on all good and deliveries within Cyprus.

Artistic Integrity of Artist Prints

In order to maintain artistic integrity of the limited-edition works and to dispel any monopolisation of the editions: purchase of multiple prints from any given edition will be capped at two artworks per client. If you have purchased more than two prints in any given edition; we will get in touch to inform you that any excess pieces above that of two will be kept under gallery possession, and you may be refunded the excess amount. If you have any queries regarding our two-print rule please get in touch at info@theeditgallery.com.

Cancellation and Returns

If you are not satisfied or wish to return your purchase, we operate a 14 day return policy for all our items from the date of purchase (or if the item has not arrived to you within those 14 days – 7 days from receiving the artwork). Please inform us at your earliest convenience of this decision, and a member of our team will be in touch with further instructions about the return of the edition to the gallery and any applicable refunds. Please note that all returns (excluding damage) will be dependent on the artwork being returned to the gallery in the same condition in which it was originally dispatched.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
If your item has been damaged – you will be entitled to a full refund or replacement good (all permitting). Please note that all refunds due to damage are restricted to harm incurred prior to receiving the product, such as during shipment. The gallery is not liable for any damages incurred once the item is in your possession, this includes but is not limited to the defects that arise due to failure to follow our oral or written instructions as to the storage, installation, use or maintenance of the work. We strongly recommend that the items are checked immediately on receipt and that we are notified of any damage by email within 14 days of delivery. We are not able to process refunds outside of this 14-day timeframe.

Please send us an e-mail prior you return your purchase, informing us that you are returning the goods and why.

Collection

You are most welcome to collect your item if it is easier for you. Please call us to arrange a suitable time.

Display of products on the website

Works may vary slightly from their pictures. The images of the works on our website or social media platforms are for illustrative purposes only. Although we have made every effort to display the colours and attributes accurately, we cannot guarantee that a device’s display of the colours and/or attributes accurately reflects the colour and/or contours of the given work.

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

 

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of Cyprus. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

Company information

The Edit Gallery Ltd (trading as The Edit Store) is a company incorporated in Cyprus and registered under the company number HE390201. Our registered office is at 1 Agias Zonis street. 23 Nicolaou Business Center 3026, Limassol Cyprus
Phone number: +357 25251710
Email: store@theeditgallery.com